LTB 502/2018 – BT Wholesale & Ventures (BT Enterprise): Managed Services Organisation – Field Transformation
No. 502/2018
26 September 2018
TO: ALL BRANCHES WITH MEMBERS IN BT MANAGED SERVICES ORGANISATION (MSO)
Dear Colleague
BT Wholesale & Ventures (BT Enterprise): Managed Services Organisation – Field Transformation
The attached presentation provides an update on how BT Managed Services Organisation (MSO) intend to transform the operation following the move of Payphones from Openreach to MSO that took place earlier this year.
MSO are now bringing together the field teams and the attached presentation and FAQs were issued to all members within the field teams early in September 2018.
Attached to assist branches is an FAQ document covering the most likely questions.
MSO are also concerned about the age profile of the workforce and are looking to promote Ease/Wind Down and branches may be approached by members for information and advice.
Branches are asked to make contact with their MSO Field and Payphone members and raise any matters of concern.
Yours sincerely,
Brendan O’Brien
Assistant Secretary