CWU: Test Survey

Section A. Demographic Information

1. Where do you currently live?*

England
Scotland
Wales
Northern Ireland

2. What age are you?*

3. What is your sex?*

Male
Female
Prefer not to say

4. What is your ethnicity?*

White British
White European
Mixed / multiple ethnic groups
Asian / Asian British
Black / African / Carribean / Black British
Prefer not to say

Section B. Employment Relationship

5. Thinking about your primary occupation / source of income, what is your current employment status?*

Employed (full or part time)
Self-employed
Student
Retired
Don't know

6. If you selected "self-employed", do you have any employees?

Yes
No

7. If you selected "yes", how many employees do you have?

1-10
11-24
25+

8. Which of the following currently employs / contracts you?*

9. How long have you worked as a parcel delivery driver for?*

6 months or less
6 months to a year
Over a year

Section C. Job Quality & Nature

10. Are you paid a fixed rate or hourly rate for your work?*

Fixed rate (per day)
Fixed rate (per item delivered)
Hourly
Neither

10a. How much is your fixed rate / hourly rate?*

1. Fixed rate per day (£1-£100; £101-£150; £151-£200; £201-£250; other – please specify)
2. Fixed rate per successful delivery (1p-40p per delivery; 41p-60p per delivery; 61p-80p per delivery; 81p-£1 per delivery; £1.01-£1.50 per delivery; £1.51-£2.00 per delivery; £2.01 to £3.00 per delivery; other – please specify)
3. Hourly rate (£6.45 - £8.72 ph; £8.73 - £9.50 ph; £9.51 - £10ph; £10-£12 ph; £12-£14ph; above £14ph)

1. Other - Please specify

2. Other - Please specify

3. Other - Please specify

11. Are you paid for items that you have attempted to deliver but were unsuccessful (e.g. customer wasn’t home)?*

Yes
No

12. How much is your annual salary (before tax and any other costs)? If you are paid hourly or at a fixed-rate, please select the most accurate grouping.*

Less than £10,000
£10,000 - £14,999
£15,000 - £19,999
£20,000 - £29,999
£30,000 - £39,999
£40,000 - £49,999
Over £50,000

13. How many hours a week are you contracted to work as a parcel delivery driver?*

14. And, on average, how many hours a week do you actually work as a parcel delivery driver?*

1 - 8 hours
9 - 16 hours
17 - 24 hours
25 - 32 hours
33 - 40 hours
41 - 48 hours
49 - 56 hours
Over 56 hours
Don't know

15. Thinking about your primary employment as a parcel delivery driver, does your employer/contractor ever cancel shifts at late notice (less than 24 hours)?*

Yes
No

16. Thinking about your primary employment as a parcel delivery driver, would you like to work more hours than your employer currently offers you?*

Yes
No

17. In addition to your basic pay, do you receive any of the following?*

Annual Bonus
Sick Pay
Pension
Paternity/maternity leave
Paid holidays
Not sure

18. Do you lease your vehicle from your employer/contractor?*

Yes
No

19. If yes, is the length of hire fixed? i.e. a commitment for a certain amount of time

Yes
No

20. Do you have to pay for other costs for carrying out your work as a parcel delivery driver? Please select the applicable

Road Tax
Petrol/fuel
Insurance
Uniform
Other

Please specify

21. Which, if any, of the following are available or used to raise issues in your workplace?

Team meeting
One to one meeting with manager or supervisor
Employee consultation (through, for example, a survey)
Trade union representation
Not sure

22. Are you subject to a ‘Code of Conduct’ from the ‘employer’?*

Yes
No

23. On a scale of 0 – 10 where 0 means “completely disagree” and 10 means “completely agree”, to what extent do you agree with each of the following statements?

First Choice
Second Choice
Third Choice

24a. To what extent do you agree or disagree with the statement “I do not earn enough to keep up with the basic cost of living.”*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree

24b. To what extent do you agree or disagree with the statement “My work is flexible and fits around my other commitments.”*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree

25. Has your employer / contractor provided sufficient PPE throughout the Covid-19 pandemic?*

Yes
No

26. Has your employer taken measures to enable social distancing during the pandemic?*

Yes
No

27a. On a scale of 0 – 10 where 0 means “completely disagree” and 10 means “completely agree”, to what extent do you agree with the statement; The pandemic has seen my workload increase*

27b. On a scale of 0 – 10 where 0 means “completely disagree” and 10 means “completely agree”, to what extent do you agree with the statement; The pandemic has made my workload unbearable*

27c. On a scale of 0 – 10 where 0 means “completely disagree” and 10 means “completely agree”, to what extent do you agree with the statement; I have felt unsafe working throughout the pandemic*

28. Any further comments on the impact of the Covid-19 pandemic on your work.

Section D: Support for Changes at Work

29. Would you prefer to be self-employed or employed?*

Self-employed
Employed

30a. To what extent do you agree or disagree with the policy change of An end to zero hours contracts?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30b. To what extent do you agree or disagree with the policy change of A right to guaranteed weekly hours?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30c. To what extent do you agree or disagree with the policy change of Sick pay for all, from day one of employment?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30d. To what extent do you agree or disagree with the policy change of Holiday pay?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30e. To what extent do you agree or disagree with the policy change of A pension?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30f. To what extent do you agree or disagree with the policy change that Employers should provide fuel costs for delivery workers?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30g. To what extent do you agree or disagree with the policy change that Employers should provide other costs for tax, insurance and vehicle maintenance?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

30h. To what extent do you agree or disagree with the policy change that Employers should provide protective clothing and/or uniform?*

Strongly disagree
Somewhat disagree
Neither disagree nor agree
Somewhat agree
Strongly agree
Don't know

Section E: Further Contact

31. Would you be willing to be contacted about this?*

Yes
No

Name

First Last

Email

Phone

This field is for validation purposes and should be left unchanged.

Test Survey

CWU Survey of Parcel Delivery Workers

Section A. Demographic Information

Section B. Employment Relationship

Section C. Job Quality & Nature

Section D: Support for Changes at Work

Section E: Further Contact